Services Customer Service
creates the foundation of our
success, offering a means in
which merchants can reconcile
deposits, get account statement
clarifications and have questions
answered regarding rates, fees,
chargebacks and retrievals.
World Payment Services
Call Center Representatives
are available 24 hours a day,
7 days a week, every day of
the year, to answer your Merchant
The Point-of-Sale (POS) Help
Desk is invaluable to merchants
when it comes to downloading
and troubleshooting equipment.
You receive high-quality customer
service by utilizing the technical
knowledge of POS Help Desk Representatives
where merchants can have questions
answered about their POS processing
equipment 24 hours a day, 7
days a week.
New merchants can call the Help
Desk for training instructions
and assistance to operate their
POS processing equipment. In
addition, you can call when
you need a terminal downloaded
with a processing application.
When you encounter a terminal
challenge, the Help Desk troubleshoots
the issue and, in many instances,
can fix it over the telephone.
To contact the Help Desk, please